- Swift Response: Our commitment to providing top-notch service is evident in our rapid response to Mr. Rice’s call. Recognising the urgency of the situation, our team wasted no time in conducting a thorough inspection to identify the root cause of the rising damp.
- Comprehensive Solution: After a careful assessment, we took decisive action to address the issue comprehensively. This involved the removal of all affected plaster to eliminate any traces of dampness. To prevent future occurrences, we installed a damp-proof course, a crucial step in safeguarding the property against rising damp.
- Exterior Maintenance: To fortify the property against dampness, we didn’t stop at interior solutions. We meticulously raked out the grout from the external wall and re-pointed it with lime mortar. This comprehensive approach guarantees a resilient barrier against damp penetration, ensuring the longevity of the property.
- Rejuvenating the Walls: Our dedicated team went above and beyond by re-plastering the walls, ensuring a fresh and aesthetically pleasing look for Mr. Rice’s ground floor bedroom. The attention to detail in this process is a testament to our commitment to maintaining the highest standards of accommodation.
Conclusion: At Student Housing, we understand the importance of prompt and effective problem-solving for our tenants. Mr. Rice’s rising damp issue served as an opportunity for us to showcase our commitment to ensuring the well-being and satisfaction of our residents. As a student lettings agency, we take pride in not just providing housing but in creating homes where our tenants can thrive. If you have any concerns or queries about your accommodation, don’t hesitate to reach out to us. Your comfort is our priority.
“We’re very impressed with the works and the speed at which MHC were able to attend and resolve trhe problem we had with rising damp – thank you! 5 Stars!
– Matthew Rice (Property Manager)